About — The Resilient SME
About The Resilient SME

Built to show SMEs what their
numbers can't.

The Resilient SME is a business intelligence platform that gives owner-managed businesses the kind of strategic clarity previously available only to large corporates — grounded in real data, delivered in minutes.

The risks that cause most SME failures
don't show up in the accounts.

Operational dependencies, governance maturity, leadership depth, cyber exposure, customer concentration — these determine whether a business survives long before the numbers start to deteriorate.

Financial reports are lagging indicators. They tell you how a business performed. The Resilient SME uses leading indicators across 11 operational domains to show how a business is likely to perform — benchmarked against ONS, OECD and sector research, and delivered as a clear, actionable report.

No accountant needed. No jargon. Results in under 25 minutes.

38.4% of UK businesses survive 5 years ONS Business Demography 2024
60% of failures driven by preventable operational weaknesses U.S. Bank / OECD 2024
80% survival rate for businesses doing monthly cash reviews Novuna 2025
30–50% lower failure rates for SMEs scoring above 7/10 overall OECD / EC 2024

Two decades of senior leadership.
One clear gap.

The Resilient SME was founded by Nigel McGimpsey — not as a theory, but as a response to a gap he observed repeatedly across a career in financial services, energy, payments and standards.

Large organisations have risk functions, governance frameworks, and management information systems that surface vulnerabilities before they become crises. SMEs — which make up 99.8% of UK businesses and 61% of private sector employment — have almost none of this. They discover problems when they're already managing consequences.

The Resilient SME exists to close that gap. A structured diagnostic grounded in published research, designed to give any owner-managed business the kind of forward-looking intelligence previously available only to large corporates — at a price point they can afford, in a time frame that respects how busy they are.

The methodology underpins both the platform and the book The Resilient SME: The Practical Leadership Playbook — published before the platform launched, which is the point. The thinking came first. The technology followed.

  • BP
  • Mastercard
  • Barclays
  • British Standards Institution
  • Financial Services
  • Energy
  • Payments
  • 20+ years senior leadership
The Resilient SME
The Practical Leadership Playbook
The Resilient SME
The Practical Leadership Playbook — a structured guide to building business resilience across the domains that matter most.
By Nigel McGimpsey

A complete intelligence loop —
survey to report to coach.

The Resilient SME is a live B2B intelligence platform. Every assessment generates an instant, benchmarked HTML report delivered by email — then the Digital Coach lets you interrogate your results in real time. The portfolio dashboard gives advisors a live view of their entire client base.

01
SME completes assessment
8–25 minutes · AI-assisted throughout
02
Payment confirmed
Stripe checkout · report only generates on confirmed payment
03
Report generated
Benchmarked HTML report · emailed within minutes
04
Digital Coach
Upload report · ask any question · business owner or advisor persona
05
Portfolio dashboard
Live advisor view · all clients scored · score trends tracked
Tier 1
Resilience Pulse Check
£24.99
8–10 minutes · 4 domains · RAG snapshot · 90-day action plan
Tier 2
Business Resilience Report
£197.00
15–20 minutes · 11 domains · economic impact modelling · lender-ready format
Tier 3
Strategic Advisory Report
£395.00
20–25 minutes · valuation impact · exit readiness · board-level advisory letter
Benchmarked against
ONS Business Demography 2024 OECD SME Performance Review 2025 EC Annual SME Report 2024/25 UK Cyber Security Breaches Survey 2025 British Business Bank Finance Survey Gallup / CIPD / Novuna 2025

Clarity over complexity,
always.

The Resilient SME is designed to be used by business owners, not just advisors. That means plain English, practical actions, and no jargon. Scores mean something because they're benchmarked against real data. Actions are prioritised because we know most SME owners have limited time.

For advisory firms and sponsors, the same platform becomes a portfolio intelligence tool — surfacing fragility signals before they become crises, opening pre-qualified client conversations, and providing the kind of non-financial insight that balance sheets can't.

📊
Evidence-grounded
Every score is benchmarked against published government and research data — ONS, OECD, EC. Not opinion. Not proprietary black boxes.
Proportionate
Designed for businesses with 5–50 employees and £500k–£10m turnover. Not enterprise software. Not a consulting engagement. A tool that respects how busy SME owners are.
🎯
Actionable
Every report ends with a prioritised 90-day plan. The Digital Coach helps you understand what to do first and why. Insight without action is just reading.
🔒
Confidential
Your data is never sold or shared without your knowledge. Aggregate benchmarks use anonymised data only — no individual is ever identifiable.

Two products.
One company.

The Resilient SME Ltd (Company No. 17053510, registered in England) operates two distinct digital products — a B2B intelligence platform and a B2C creative publishing experience. Both are built and run by Nigel McGimpsey from Milton Keynes.

B2B Intelligence Platform
The Resilient SME
theresilientsme.com

Business resilience assessments, benchmarked reports, Digital Coach and portfolio dashboard for SME owners, advisors, and sponsors. Three assessment tiers from £24.99 to £395.

B2C Creative Publishing
Chance Chapters
chancechapters.com

Personalised AI-generated short stories — ~4,000 words, custom illustration and professional narration — delivered to your inbox. Turn yourself into the hero of your own story.

See where your business
actually stands.

Complete your assessment in under 25 minutes. Get a benchmarked report, a 90-day action plan, and an AI coach to help you make sense of it all.

Contact us

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