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✦ Resilient SME — Tier 1
How resilient is
your business right now?
Answer 20 questions across 4 core areas. Takes around 8 minutes. You'll receive a free, personalised Pulse Check report by email.
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Your Business Details
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Helps us benchmark your results accurately.
Area 1 of 4
01
Resilience Area
Cash Flow
Answer based on what is consistently true today — not what you hope to do soon.
1 Do you know — right now — roughly how much cash will be in your account in 4 weeks?
Please select a response.
2 Do you know when your customers typically pay — and when your biggest bills are due?
Please select a response.
3 Do you have a minimum cash level in mind — below which you'd take immediate action?
Please select a response.
4 When you make spending decisions, do you check the cash impact first?
Please select a response.
5 Do you invoice promptly — typically within a day or two of completing work?
Please select a response.
Optional: What's your biggest cash flow challenge right now? (max 250 characters)
0/250
Area 2 of 4
02
Resilience Area
Operational Resilience
How well would your business cope if something went wrong?
1 If a key person — including you — was unavailable for two weeks, could the business still operate?
Please select a response.
2 Are you critically dependent on a single supplier, system, or piece of equipment?
Please select a response.
3 Do you have any plan for what you'd do if a major disruption hit — illness, flood, system failure?
Please select a response.
4 Are the most important tasks in your business documented clearly enough for someone else to follow?
Please select a response.
5 When something goes wrong, do you learn from it and make changes to prevent it happening again?
Please select a response.
Optional: What's your biggest operational worry right now? (max 250 characters)
0/250
Area 3 of 4
03
Resilience Area
People & Leadership
The strength of your team and your leadership habits.
1 Does your business rely too heavily on you personally — for decisions, customers, or day-to-day operations?
Please select a response.
2 Do you have people (or access to people) who cover the key skills your business needs?
Please select a response.
3 Is important business knowledge written down — or is it locked in key people's heads?
Please select a response.
4 Are the people in your business generally happy and well-supported in their roles?
Please select a response.
5 Is the current workload sustainable — for you and your team — without burning people out?
Please select a response.
Optional: What's your biggest people or leadership challenge right now? (max 250 characters)
0/250
Area 4 of 4
04
Resilience Area
Revenue Confidence
How confident are you in your business's ability to keep earning?
1 Do you have a reasonable sense of what revenue is coming in over the next 1–3 months?
Please select a response.
2 Are you overly dependent on a small number of customers for most of your income?
Please select a response.
3 Do you have repeat customers who come back to you regularly without much chasing?
Please select a response.
4 Do you have a steady flow of new enquiries or potential customers coming in?
Please select a response.
5 Are you confident in your pricing — and do customers rarely push back hard on your rates?
Please select a response.
Optional: What's your biggest concern about future revenue? (max 250 characters)
0/250
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All responses are kept strictly confidential.